Emerging Store Manager: Pharmacy & Front-End Ops

Walgreens; Joliet (IL); On-site; USD 45,000 - 71,550; Full time

Job summary

Walgreens in Joliet, IL seeks an experienced leader to supervise customer service associates and front-end operations, driving store profitability and superior patient experiences. You will support the Store Manager, participate in scheduling, training, and day-to-day decision making across pharmacy and retail teams.

The role emphasizes staff development, performance management, and ensuring compliance with company policies while delivering strong customer service and operational results.

Qualifications

• Bachelor’s degree or two years of supervisory experience; internship program may satisfy the requirement.
• Demonstrated leadership, ethics, communication, and business acumen.
• Must be fluent in English; willingness to work flexible hours.

Responsibilities

• Oversees front-end operations and store team members to meet company goals.
• Leads recruitment, hiring, performance management, and discipline of direct reports.
• Analyzes customer service metrics and coaches staff to improve loyalty.
• Manages scheduling, cash handling, and inventory for front-end and pharmacy.

Skills

Leadership

Customer service

Communication

Coaching

Recruitment

Education

Bachelor’s degree

High School Diploma/GED + 2 years supervisory experience

Walgreens Community Internship Program

Job description

Walgreens in Joliet, IL seeks an experienced leader to supervise customer service associates and front-end operations, driving store profitability and superior patient experiences. You will support the Store Manager, participate in scheduling, training, and day-to-day decision making across pharmacy and retail teams.

The role emphasizes staff development, performance management, and ensuring compliance with company policies while delivering strong customer service and operational results.