Emerging Store Leader & Growth Strategist

coffeeandbagelbrands; Grand Forks (ND); On-site; USD 52,000 - 68,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager to partner with the GM in running a busy Grand Forks store and developing future leaders. You will drive guest experiences, oversee day-to-day operations, and lead teams toward sales and service excellence.

You will gain exposure to P&L concepts, inventory control, and people development while embodying Caribou’s values and growth mindset in a community-focused role.

Qualifications

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age
• Preferred: High school diploma or GED equivalent
• Has a valid driver's license and reliable transportation
• 1 year of supervisory experience

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
• Develops understanding to be GM level over the course of a year
• Creates joyful interactions and teaches the team to do the same
• Drives goal-surpassing speed through effective deployment and in-the-moment problem solving
• Hits sales goals through fast service and strong guest connections
• Leads on problem resolution with calm, professionalism and listening to understand
• Makes connections between daily tasks and overall business success
• Manages administrative tasks and links them to store performance
• Oversees cash handling and store funds while on shift
• Places, receives, and verifies orders; conducts inventory; controls waste/dates
• Views store success holistically across shifts and future planning
• Seeks root causes for sustainable change and growth
• Embeds Caribou Core Values into daily work and leadership
• Brings curiosity and a learner's mindset to the role

Skills

Customer service

Supervisory experience

Retail experience

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager to partner with the GM in running a busy Grand Forks store and developing future leaders. You will drive guest experiences, oversee day-to-day operations, and lead teams toward sales and service excellence.

You will gain exposure to P&L concepts, inventory control, and people development while embodying Caribou’s values and growth mindset in a community-focused role.