Emerging Markets Service Ops Leader

RDO Equipment Co.; Billings (MT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

32% bonus potential

Comprehensive benefits package

Supportive team environment

Job summary

RDO Equipment Co. is seeking an Emerging Markets Service Operations Manager in Billings, Montana. This role focuses on developing people, solving problems, and enhancing customer relationships across diverse sectors like Landfill, Mining, and Solar.

Ideal candidates will demonstrate leadership, a passion for superior customer service, and the adaptability to thrive in a dynamic environment. The position offers a competitive salary along with a comprehensive benefits package.

Qualifications

• Passionate about delivering top-notch customer experience.
• Confident using computers and quick to learn new systems.
• Familiarity with the industry is a plus but not required.

Responsibilities

• Own regional alignment across service, parts, technicians, and customers.
• Lead through people development, coaching Service Managers, and supporting technician growth.
• Champion the customer experience through regular field engagement.

Skills

Leadership abilities

Customer service skills

Tech-savvy

Communication

Ability to thrive in fast-moving environment

Job description

RDO Equipment Co. is seeking an Emerging Markets Service Operations Manager in Billings, Montana. This role focuses on developing people, solving problems, and enhancing customer relationships across diverse sectors like Landfill, Mining, and Solar.

Ideal candidates will demonstrate leadership, a passion for superior customer service, and the adaptability to thrive in a dynamic environment. The position offers a competitive salary along with a comprehensive benefits package.