Emerging General Manager: Lead Teams & Elevate Service

Baskin-Robbins; Murrysville (Westmoreland County); On-site; USD 42,000 - 52,000; Full time

Job summary

Baskin-Robbins is hiring Assistant General Managers (AGMs) to support the General Manager and develop retail management skills daily. AGMs focus on supervisory experience, coaching, and business acumen while leading Shift Leaders and Crew Members, deploying staff, and ensuring fast, friendly service. This franchise environment emphasizes growing from within and advancing toward General Manager roles.

Qualifications

• Develop leadership skills by supporting and leading store teams.
• Able to mentor and grow talent under the General Manager.
• Deliver fast, friendly, and energetic service.

Responsibilities

• Lead Shift Leaders and Crew Members by supporting each individual.
• Crew deployment, drive-thru performance, goal setting, communicating results, and red book execution.
• Demonstrate fast, friendly, and energetic service.
• Be a Team player who can jump in wherever needed.

Skills

Leadership

Coaching

Team Management

Customer Service

Drive-thru Operations

Job description

Baskin-Robbins is hiring Assistant General Managers (AGMs) to support the General Manager and develop retail management skills daily. AGMs focus on supervisory experience, coaching, and business acumen while leading Shift Leaders and Crew Members, deploying staff, and ensuring fast, friendly service. This franchise environment emphasizes growing from within and advancing toward General Manager roles.