Assistant General Manager: Lead Team, Elevate Service

Baskin-Robbins; Lincoln (ME); On-site; USD 42,000 - 54,000; Full time

Job summary

Baskin-Robbins is hiring an Assistant General Manager to support the store leadership in Lincoln, ME. The AGM will supervise shifts, coach crew members, and drive daily operations to meet targets and deliver exceptional guest experiences.

The role focuses on leadership development, teamwork, and operational excellence in a fast-paced retail environment at a Dunkin’ Donuts franchise location. Opportunity for growth within the store team.

Qualifications

• Leadership and supervisory experience.
• Coaching and developing team talent.
• Strong customer service orientation.

Responsibilities

• Lead Shift Leaders and Crew Members and develop their skills.
• Oversee crew deployment, drive-thru performance, goal setting, and communicate results.
• Deliver fast, friendly, and energetic service.
• Be a Team player and step in wherever needed.

Skills

Leadership

Coaching

Customer service

Job description

Baskin-Robbins is hiring an Assistant General Manager to support the store leadership in Lincoln, ME. The AGM will supervise shifts, coach crew members, and drive daily operations to meet targets and deliver exceptional guest experiences.

The role focuses on leadership development, teamwork, and operational excellence in a fast-paced retail environment at a Dunkin’ Donuts franchise location. Opportunity for growth within the store team.