Emergency Water Damage Technician — Fast-Paced & Impactful

Neighborly Company and its affiliates; Chapin (SC); On-site; USD 24,796 - 37,195; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Medical insurance cost sharing

Job summary

Rainbow Restoration is seeking an Emergency Services Technician to join our restoration team and respond to residential and commercial losses from water, mold, fire, and storm events.

You will focus on water mitigation, structural drying, mold remediation, containment, demolition, and disaster cleanup while helping customers recover from emergencies. This role offers on-call rotations, statewide travel, and opportunities for leadership as you gain experience and certifications.

Qualifications

• Strong customer service mindset and professional demeanor.
• Clear communication with customers and team members.
• Ability to work in a fast-paced emergency setting while staying organized.
• Willingness to travel statewide and on-call rotations as needed.
• Must have a valid driver’s license and clean driving record.
• Ability to pass drug test and extensive background screening.

Responsibilities

• Respond to residential and commercial emergency losses (water, mold, fire, storm, etc.).
• Perform water mitigation, structural drying, and mold remediation per IICRC standards.
• Setup containment, demolition, and disaster cleanup as required.
• Operate restoration equipment (air movers, dehumidifiers, moisture meters, etc.).
• Document moisture readings, equipment usage, and job progress accurately.
• Maintain safe job sites and ensure OSHA compliance and proper vehicle/tool maintenance.

Skills

Customer service

Communication skills

Team player

Travel statewide

Valid Driver’s License

Background/drug test readiness

Physical stamina

Job description

Rainbow Restoration is seeking an Emergency Services Technician to join our restoration team and respond to residential and commercial losses from water, mold, fire, and storm events.

You will focus on water mitigation, structural drying, mold remediation, containment, demolition, and disaster cleanup while helping customers recover from emergencies. This role offers on-call rotations, statewide travel, and opportunities for leadership as you gain experience and certifications.