Emergency Water Damage Restoration Technician

Neighborly Company and its affiliates; Ridgeland (SC); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

50% of Medical Insurance Costs Covered

Company-Paid IICRC Certifications &amp

Continuing Education (including renews

Career Growth & Advancement

Hands-On Training & Leadership

Overtime & Emergency Response Incentes

Supportive Team-Oriented Environment

Job summary

Rainbow Restoration seeks an Emergency Services Technician to respond to water, mold, fire, and storm losses across residential and commercial properties. This role focuses on water mitigation, structural drying, containment, demolition, and disaster cleanup, delivering urgent, high-quality service.

The ideal candidate works well under pressure, climbs into crawl spaces, and communicates clearly with customers.

Qualifications

• Willing to work in emergency response situations
• Ability to thrive in fast-paced environments
• Strong customer service orientation
• Team-oriented with a hands-on work approach

Responsibilities

• Respond to residential and commercial emergency losses (water, mold, fire, storm)
• Perform water mitigation per IICRC standards and company procedures
• Master water extraction, structural drying, mold remediation, containment, demolition
• Operate restoration equipment (air movers, dehumidifiers, moisture meters)
• Maintain safety, documentation, and on-time completion of jobs
• Communicate with customers about scope, timelines, and documentation
• Travel within state with potential overnight stays as needed
• Cross-train in related restoration services and participate in on-call rotations

Skills

Strong work ethic

Team player

Empathy

Customer service

Eagerness to learn

Independent worker

Adaptability

Communication skills

Emergency environments

Job description

Rainbow Restoration seeks an Emergency Services Technician to respond to water, mold, fire, and storm losses across residential and commercial properties. This role focuses on water mitigation, structural drying, containment, demolition, and disaster cleanup, delivering urgent, high-quality service.

The ideal candidate works well under pressure, climbs into crawl spaces, and communicates clearly with customers.