Emergency Veterinary Intake Coordinator (Temporary)

Ethos Discovery; Concord (CA); On-site; USD 41,000 - 51,000; Full time

Job summary

Ethos Veterinary Health's SAGE Concord hospital in Concord, CA seeks a temporary Client Intake Coordinator for the Emergency Department through December 31, 2026. The Sunday–Tuesday, 7:30 a.m.–8:30 p.m. schedule includes up to $32.00/hour DOE plus a $5.50/hour shift differential for evenings.

You’ll welcome clients, collect patient information, and coordinate intake during urgent care visits. Ideal candidates have veterinary hospital experience, compassionate communication, and strong

Qualifications

• Veterinary hospital experience with familiarity in patient intake, client service, or clinical support.
• Ability to recognize differences between stable patients and those requiring immediate clinical attention.
• Strong communication skills and a compassionate approach to clients experiencing stressful situations.
• Attention to detail when documenting patient histories, medical information, and service charges.

Responsibilities

• Serve as the first point of contact for emergency clients, providing compassionate support throughout the intake process.
• Recognize signs of potentially critical patients and promptly alert veterinarians and veterinary technicians for clinical assessment.
• Obtain patient histories and accurately document information in the electronic medical record.
• Assist with patient intake, including obtaining vital signs when appropriate and within your training.
• Coordinate with the clinical team to support case prioritization and efficient patient flow.
• Accurately enter service charges during intake to support timely invoicing.
• Prepare and maintain exam rooms for incoming emergency patients.
• Keep clients informed about next steps and visit expectations, sharing updates in coordination with the medical team.
• Provide thorough handoffs to support efficient shift transitions.
• Collaborate with veterinarians, technicians, and support staff to maintain a positive, team-focused hospital environment.

Skills

Compassionate communication

Organizational skills

Stress management

Attention to detail

Multi-tasking

Team collaboration

Schedule availability

Tools

EMR software

Job description

Ethos Veterinary Health's SAGE Concord hospital in Concord, CA seeks a temporary Client Intake Coordinator for the Emergency Department through December 31, 2026. The Sunday–Tuesday, 7:30 a.m.–8:30 p.m. schedule includes up to $32.00/hour DOE plus a $5.50/hour shift differential for evenings.

You’ll welcome clients, collect patient information, and coordinate intake during urgent care visits. Ideal candidates have veterinary hospital experience, compassionate communication, and strong