Emergency Veterinary Client Service Manager

Inspire Health Alliance; California, Northern (MO, KY); Hybrid; USD 44,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Parental leave

Floating holidays

Pet insurance discounts

Job summary

BluePearl Pet Hospital is seeking a Client Service Manager for our emergency and specialty hospital. The role focuses on leading client service operations, coaching staff, and coordinating staffing to ensure premier client and patient care.

You will work with the Practice Manager or Area Leader to support daily operations. Ideal candidates have 3–5 years of management experience in relevant sectors and an Associate degree or equivalent.

Qualifications

• Associate degree preferred or equivalent.
• 3–5 years of proven success in managing professionals in complex organizations.
• Experience in veterinary, human medicine, hospitality, or client services industries.

Responsibilities

• Coach client service associates to anticipate and address client needs.
• Schedule client service staff cost-effectively to meet/sh exceed needs.
• Serve as link between client, patient and caregivers; provide feedback to co-managers.
• Participate in hospital management and process-improvement efforts.

Skills

Leadership

Client service

Staff scheduling

Coaching

Communication

Education

Associate degree or equivalent

Job description

BluePearl Pet Hospital is seeking a Client Service Manager for our emergency and specialty hospital. The role focuses on leading client service operations, coaching staff, and coordinating staffing to ensure premier client and patient care.

You will work with the Practice Manager or Area Leader to support daily operations. Ideal candidates have 3–5 years of management experience in relevant sectors and an Associate degree or equivalent.