Emergency Vet Receptionist & Care Coordinator

Petvet-Care-Centers; Kirkwood (MO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Parental leave

401(k)

Pet discounts

Wellbeing programs

CE stipends

Relief fund

National support

Job summary

PetVet Care Centers' Animal Emergency Clinic St. Louis is seeking an Emergency Care Coordinator to join our 24/7 team. You will handle reception duties, check-ins, scheduling, and provide compassionate service during high-stress moments.

This on-site role requires 18+, a high school diploma or GED, veterinary assistant experience, and solid computer skills. We offer comprehensive benefits and a culture of care across our nationwide network.

Qualifications

• Must be 18 years or older.
• High school diploma or GED.
• Reception, answering phones, receiving patients, computer skills.
• Has Veterinary Assistant experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Reception

Answering phones

Data entry

Basic computer skills

Education

High school diploma or GED

Job description

PetVet Care Centers' Animal Emergency Clinic St. Louis is seeking an Emergency Care Coordinator to join our 24/7 team. You will handle reception duties, check-ins, scheduling, and provide compassionate service during high-stress moments.

This on-site role requires 18+, a high school diploma or GED, veterinary assistant experience, and solid computer skills. We offer comprehensive benefits and a culture of care across our nationwide network.