Emergency Vet Care Coordinator | Part-Time

PetVet Care Centers; Vienna (VA); On-site; USD 23,419 - 28,929; Part time

Job summary

PetVet Care Centers Hope Advanced Veterinary Center in Vienna, Virginia seeks a Part Time Care Coordinator - Emergency to support a busy specialty and emergency hospital. You will handle administrative tasks, patient check-ins, scheduling, and basic client communication to ensure seamless care delivery.

The ideal candidate has 2-3 years of reception experience in healthcare, a calm demeanor under pressure, and a service-focused mindset. 18+ required; veterinary experience is a plus.

Qualifications

• Has 2-3 years of experience in reception for human or veterinary medicine.
• Veterinary Assistant experience not required but a plus!
• Applicants must be 18 years of age or older to be considered for this position.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Reception experience

Customer service

Emergency care awareness

Tools

Practice management software

Job description

PetVet Care Centers Hope Advanced Veterinary Center in Vienna, Virginia seeks a Part Time Care Coordinator - Emergency to support a busy specialty and emergency hospital. You will handle administrative tasks, patient check-ins, scheduling, and basic client communication to ensure seamless care delivery.

The ideal candidate has 2-3 years of reception experience in healthcare, a calm demeanor under pressure, and a service-focused mindset. 18+ required; veterinary experience is a plus.