Emergency Services Lead Technician

Zolman Restoration; Sterling Heights, Northern (MI, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Zolman Restoration is seeking an Emergency Services Lead Technician to perform initial site inspections, scope losses, and carry out specified mitigation and restoration tasks in Sterling Heights, MI. You will work on water, fire, mold, and wind damage, playing a key role in project scoping and invoicing.

The ideal candidate demonstrates integrity, strong communication, and initiative, with IICRC and WRT/ASD/AMRT certifications preferred.

Qualifications

• Experience inspecting mitigation damages (water, fire, mold, wind) and creating scopes.
• Familiarity with documenting losses and invoicing for service is preferred.
• Strong understanding of restoration industry standards and best practices.

Responsibilities

• Scope and inspect mitigation damages (water, fire, mold, wind) to determine loss extent.
• Create mitigation scopes and generate invoices for services rendered.
• Maintain inventory and fleet with routine upkeep.
• Operate mitigation and carpentry tools safely and efficiently
• Extract materials and perform structural drying per industry standards
• Document moisture mapping and claims per IICRC guidelines

Skills

Integrity

Communication

Interpersonal skills

Problem solving

Self-discipline

Initiative

Emotional intelligence

Education

IICRC Certification

WRT Certification

ASD Certification

AMRT Certification

TCST Certification

MICA knowledge

DASH knowledge

Tools

MICA

DASH

Job description

Overview

The Emergency Services Lead Technician will provide the initial site inspection, scoping the loss, and performing specified maintenance and restoration.

Three reasonsYOUshould join theZolman Restorationteam:

#1Integrity, character, and the values of our incredible team of restoration experts and professionals make us exceptional. We live and work by our core values!

#2Zolman Restoration is committed to becoming the leader in our industry by consistently delivering outstanding customer care and best-in-class quality. Our mission is to maintain the highest level of integrity and professionalism while we restore a structure to its pre-loss condition.

#3Zolman Restoration has been repeatedly recognized with several national and local awards, including101 Best & Brightest Companies to Work For and Crain’s Cool Places to Work.

Qualifications

• Demonstrates and models Zolman Restoration’s core values
  • Do the right thing
  • Have passion and enthusiasm
  • Pursue excellence by constantly raising the bar
  • Do whatever it takes
• High Integrity/Trustworthy
• High Emotional and Social Intelligence
• Influencer/Interpersonal skills
• Strong Communicator
• Self-Disciplined
• Courageous/Initiative
• Problem Solver/Conflict Resolution

Preferred Skills/Certifications:

• Knowlege/Experience using MICA
• Knowledge/Experience using DASH
• Institute of Inspection Cleaning and Restoration Certification (IICRC)
• Water Damage Restoration Technician (WRT) Certification
• Applied Structural Drying (ASD) Certification
• Applied Microbial Remediation Technician (AMRT) Certification
• Trauma and Crime Scene Technician(TCST) Certification

Responsibilities

• Scope and inspect various mitigation damages such as water, fire, mold, wind damage to building and roofing materials
• Create mitigation scopes and invoice for service
• Maintain inventory
• Maintain fleet and equipment with routine maintenance schedules
• Conduct deconstruction for flood, mold, sewage, wind and fire losses
• Operate mitigation machinery (Including but not limited to; extraction machine, mop up pump, dehumidifiers, all other industry mitigation equipment)
• Operate carpentry tools (Including, but not limited to, hand tools, power tools, ladders, paint sprayer)
• Remove affected building materials from job site (Including carpets, carpet pads, drywall, insulation, framing, flooring, tile
• Perform the applied structural drying per the IICRC standards and moisture mapping and documentation for water damage claims

Disclosure

Our company is proud to be an equal opportunity workplace that is strives for inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our VP of People, Myra Ebarb, [e-mail] People and Perks with any questions or requests for accommodation.

To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.