Emergency Services Dispatcher Trainee — Structured Training & Benefits

Emergency Telecommunicator Services; Gilman (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

On-the-job training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Bozrah, CT. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills. Trainees must complete training and any required certifications per employer standards, working in a structured program at assigned duty locations in Bozrah, CT.

Qualifications

• High school diploma or equivalent required; no dispatch experience needed.
• Basic computer skills, clear communication, and accurate typing are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Typing speed

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Bozrah, CT. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills. Trainees must complete training and any required certifications per employer standards, working in a structured program at assigned duty locations in Bozrah, CT.