Emergency Dispatcher Trainee — Structured Training & Benefits

Emergency Telecommunicator Services; Putnam (CT); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training program

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Pomfret Center, CT. Trainees will learn to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training progresses with demonstrated skills; independent duties depend on training completion and agency standards. Trainees should prepare for classroom instruction, simulations, and supervised console assignments plus flexible

Qualifications

• High school diploma or equivalent required or commonly expected.
• Applicants should demonstrate basic computer literacy and accurate typing.
• Strong communication, listening, and typing accuracy are essential for dispatch tasks.
• Willingness to receive feedback and complete structured training.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Feedback receptiveness

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Pomfret Center, CT. Trainees will learn to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training progresses with demonstrated skills; independent duties depend on training completion and agency standards. Trainees should prepare for classroom instruction, simulations, and supervised console assignments plus flexible