Emergency Services Dispatch Supervisor | Lead Critical Ops

Alamedasheriff; California; Presencial; USD 75.000 - 105.000; Jornada completa

Descripción de la vacante

The Alameda County Sheriff's Office is seeking an Emergency Services Dispatch Supervisor to oversee shift operations in the Emergency Services Dispatch Center. Under direction, you will supervise dispatcher personnel, maintain service levels, and assume full operational responsibility on assigned shifts.

This role requires strong decision-making, the ability to work various shifts including holidays and weekends, and a background check with a psychological exam.

Formación

• Three (3) years of full-time Emergency Services Dispatcher II experience.
• Four (4) years of full-time journey-level dispatching experience with a public safety agency, one (1) year of which must include supervisory or lead experience.
• Normal hearing in each ear.
• Ability to type 40 net words per minute.
• A thorough background investigation will be made of all prospective candidates, including a psychological exam.

Responsabilidades

• Supervise dispatcher personnel on assigned shift.
• Investigate and resolve service or personnel-related complaints; serve as a dispatcher as necessary.
• Perform related work as required.

Conocimientos

Judgment under pressure

Supervisory experience

Public safety awareness

Herramientas

CAD equipment

Descripción del empleo

The Alameda County Sheriff's Office is seeking an Emergency Services Dispatch Supervisor to oversee shift operations in the Emergency Services Dispatch Center. Under direction, you will supervise dispatcher personnel, maintain service levels, and assume full operational responsibility on assigned shifts.

This role requires strong decision-making, the ability to work various shifts including holidays and weekends, and a background check with a psychological exam.