Emergency Services Director

Marvelconsultants; El Paso (TX); On-site; USD 109,000 - 128,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

El Paso Acute Care Hospital is seeking an experienced Emergency Services Director to lead one of the region’s busiest departments. The role requires strategic and operational leadership in a high-volume ED to deliver safe, efficient, patient-centered care.

The ideal candidate has a BSN, an RN license, and 3+ years of progressive ED leadership experience, with a priority on regulatory compliance, patient safety, and quality improvement.

Qualifications

• BSN required and RN licensure in the US.
• 3+ years of progressive Emergency Department leadership.
• ED Manager/Director experience required in an acute care facility.

Responsibilities

• Provide executive leadership for all Emergency Department operations.
• Drive patient throughput and improve department efficiency.
• Develop budgets, staffing plans, and resource use.
• Ensure regulatory compliance and patient safety improvements.
• Mentor nursing leaders and promote engagement.

Skills

ED leadership

Budget management

Staff development

Regulatory compliance

Education

BSN

MS/Healthcare Admin

Job description

Emergency Services Director

El Paso, Texas
Salary: $109,158–$128,256 + Annual Performance Bonus (17.5%–26.25%)
Generous Relocation Package Available

A respected 300+ bed acute care hospital in West Texas is seeking an experienced Emergency Services Director to lead one of the region's busiest and most critical service lines. This is an outstanding opportunity for a dynamic nursing leader who is passionate about delivering exceptional emergency care while driving operational excellence, quality outcomes, patient satisfaction, and employee engagement.

The hospital is recognized as a regional healthcare leader and offers a comprehensive range of advanced clinical services, including a Level III Trauma Center, the area's only kidney transplant program, cardiovascular care, women's and children's services, neonatal intensive care, oncology, and a full spectrum of specialty services.

Position Overview

The Director of Emergency Services provides strategic and operational leadership for a high-volume Emergency Department, ensuring the delivery of safe, efficient, and patient-centered care. This leader is responsible for clinical excellence, financial performance, regulatory compliance, staffing, physician collaboration, quality improvement, and the overall performance of the department.

The ideal candidate is an experienced emergency nursing leader who thrives in a fast-paced acute care environment and has a proven track record of building high-performing teams while improving patient outcomes and operational performance.

Key Responsibilities

• Provide executive leadership for all Emergency Department operations, ensuring exceptional patient care, safety, and clinical outcomes.
• Foster a culture of accountability, teamwork, collaboration, and continuous improvement.
• Lead quality initiatives focused on patient safety, regulatory compliance, and evidence-based practice.
• Drive patient throughput, reduce wait times, improve departmental efficiency, and optimize patient flow.
• Develop, implement, and monitor departmental budgets, productivity, staffing plans, and resource utilization.
• Partner with physicians, hospital leadership, and interdisciplinary teams to strengthen clinical operations and enhance service delivery.
• Ensure compliance with Joint Commission, CMS, state, and federal regulatory requirements.
• Develop and mentor nursing leaders while promoting employee engagement, professional development, and succession planning.
• Oversee department policies, clinical standards, equipment readiness, and operational processes.
• Analyze performance metrics and implement strategies that improve quality, operational efficiency, patient satisfaction, and financial performance.
• Identify opportunities for service expansion, innovation, and strategic growth within Emergency Services.

Qualifications

• Bachelor of Science in Nursing (BSN) required.
• Master's degree in Nursing, Healthcare Administration, Business Administration, or related field preferred.
• Current Registered Nurse (RN) license required.

Required Experience

• Minimum of 3 years of progressive Emergency Department leadership experience in an acute care hospital.
• Emergency Department Manager or Director experience within an acute care facility is required.
• Experience leading high-volume Emergency Department operations.
• Strong knowledge of emergency nursing practice, regulatory compliance, patient safety, and quality improvement.
• Proven experience managing budgets, staffing, productivity, and departmental performance.
• Demonstrated ability to lead multidisciplinary teams and build collaborative physician relationships.

Preferred Qualifications

• Five or more years of Emergency Services leadership experience.
• Previous oversight of a Level II or Level III Trauma Center.
• Experience implementing patient throughput initiatives and operational improvement strategies.
• Strong background in employee engagement, leadership development, and succession planning.

Compensation & Benefits

• Base salary: $109,158–$128,256, based on experience.
• Annual performance bonus opportunity of 17.5%–26.25%.
• Comprehensive executive benefits package.
• Relocation assistance:
  • Homeowners: $15,000 relocation stipend plus up to $10,000 for household moving expenses.
  • Renters: $10,000 relocation stipend plus up to $5,000 for household moving expenses.

If you're an accomplished Emergency Services leader ready to make a meaningful impact within a growing acute care hospital, we'd welcome the opportunity to discuss this confidential leadership position with you. This is an excellent opportunity to lead a high-performing Emergency Department while advancing your executive healthcare leadership career.