Emergency Room Technician

HealthPartners; New Richmond (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision and dental insurance

403b retirement program

PTO (paid time off)

Short-term & long-term disability

Job summary

Westfields Hospital & Clinic in New Richmond, WI seeks an Emergency Room Technician to support the ED team with routine patient care, specimen collection, and basic nursing tasks. The role emphasizes patient privacy, safety, and collaborative care with RNs and physicians.

Required credentials include CNA or EMT certification and BLS, with EPIC system familiarity preferred. Work hours primarily day shift, with weekend coverage and potential flexibility to meet department needs.

Qualifications

• High School graduate or equivalent.
• Current Wisconsin CNA certification or EMT certification.
• BLS Certification current or within 3 months of hire; must be maintained every 2 years.

Responsibilities

• Provide routine personal care to patients in accordance with policies, procedures, and care plans.
• Assist RN with nursing care and treatments as needed.
• Collect specimens (urine, stool, finger stick glucose) and document
• Operate equipment safely with proper body mechanics.
• Apply orthopedic devices and maintain sterile technique as required.
• Insert urinary catheters, IVs, and perform blood collection with IV start.
• Assist with patient registration when staff are unavailable.
• Maintain department supplies through inventory and stocking.

Skills

CNA certification

EMT certification

BLS certification

Education

High School diploma or equivalent

Tools

EPIC system

Job description

The Emergency Room Technician (ERT) in Westfields Hospital & Clinic's Emergency Department performs routine treatments, assists in the collection of patient specimens (urine, stool, and finger stick blood glucose), documents in accordance with departmental policies, assists the RN with nursing care and treatments as needed and completes other patient care duties as assigned. Duties include:

• Provides timely personal care of acceptable quality to patients in accordance with established policies, procedures, standards, and approved individualized care plans in a manner mindful of patient privacy, comfort, and safety.
• Maintains positive interpersonal relationships with patients, visitors, and other staff while ensuring confidentiality of patient information and protection of patient privacy.
• Operates equipment and performs work in a safe manner, demonstrating proper body mechanics in lifting, pulling, pushing, and carrying.
• Demonstrates correct application of orthopedic appliances (ace wrap, ankle splints, knee/shoulder immobilizer, arm slings, cast boots, and crutch fitting).
• Employs principles of sterile technique (tray/instrument set up.)
• Illustrates competency of insertion of urinary catheters, IV’s, and blood collection with an IV start.
• Follows correct process of patient registration when registration staff is not on duty.
• Maintains department supplies by inventory and stocking.

Work Schedule:

• .Primary day shift (7a-3:30p) with some flexibility to work 3p-11 if needed. Every 3rd weekend, 7a-7:30p.

Required Qualifications:

• High School graduate or equivalent
• Current Wisconsin CNA certification
• -Or-
• Current Wisconsin EMT certification
• And
• Current or within 3 months of hire - BLS Certification (must maintain every 2 years)

Preferred Qualifications:

• Experience in EPIC computer system.
• Two years of clinical experience in an inpatient or community medical emergency setting preferred.

Benefits:

• At Westfields Hospital & Clinic, we believe in providing our employees with exceptional benefits to help you thrive in your work. In addition to competitive wages, we offer a benefits package that includes health, vision, and dental insurance; 403b retirement program; competitive paid time off (PTO); short-term disability pay, long-term disability and life insurance options; flexible spending accounts (FSAs); education reimbursements; employee assistance programs (EAP), employee well-being program; free parking; employee recognition and rewards; social club discounts to area attractions and events; community volunteer pay.

About Westfields Hospital & Clinic:

• Westfields Hospital & Clinic is part of HealthPartners, the largest consumer-governed, non-profit health care organization in the nation with a mission to improve health and well-being in partnership with members, patients and the community. Located just 30 minutes east of the Twin Cities in the beautiful St. Croix Valley, Westfields is an award-winner hospital serving western Wisconsin with primary, acute, emergency and outpatient health care services. Our campus is in New Richmond, where you’ll find a comfortable small-town feel, just a stone’s throw away from Minneapolis and St. Paul.
  As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.