Emergency Restoration Project Lead

Insurcomm Restoration; Portsmouth (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Generous PTO and paid holidays

Training and development opportunities

Growth potential within PE-backed org

Job summary

Insurcomm Restoration is seeking a Restoration Project Coordinator to join our Portsmouth, NH HQ in person. You will support Project Managers and field teams by coordinating schedules, maintaining documentation, and handling financial and reporting tasks throughout mitigation and rebuild projects.

You will partner with PMs to schedule crews daily, manage job files in PSA, and deliver timely communications to clients, vendors, and insurance partners, ensuring efficient progress even in chaotic

Qualifications

• Excellent time-management and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professionalism, attention to detail, and reliability.
• Ability to apply basic mathematical and accounting concepts.
• Experience using job management systems; PSA experience strongly preferred.
• Experience creating, maintaining, or working with reports and dashboards; Power BI experience required.
• Reliable attendance and punctuality.

Responsibilities

• Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects.
• Support Project Managers and Operations leadership with daily project coordination.
• Work directly with Project Managers to schedule mitigation crews on jobs daily, adjusting for priorities, job scope, and changing field conditions.
• Maintain accurate job files, notes, and documentation within PSA (our job management software).
• Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end.
• Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays.
• Assist with collections processes, including deductibles, progress payments, and final payments when needed.
• Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle.
• Prepare, review, complete, and route project‑related forms, paperwork, purchase orders, and work orders.
• Perform project tracking and reporting, including schedules, metrics, and operational reports using Power BI.
• Provide quick, accurate responses to vendors, subcontractors, agents, and clients.
• Support office staff, production management, and sales teams as needed.
• Answer incoming calls, direct inquiries, and assist clients professionally and empathetically.
• Demonstrate a positive and professional image of the company through written, verbal, and visual communication.
• Apply all safety rules and regulations and help prevent work hazards.
• Perform other administrative and coordination duties as assigned

Skills

Time management

Organization

Written and verbal communication

Multitasking

Professionalism

Numerical aptitude

Education

Associate's degree

Bachelor's degree

Tools

PSA

Power BI

Job description

Insurcomm Restoration is seeking a Restoration Project Coordinator to join our Portsmouth, NH HQ in person. You will support Project Managers and field teams by coordinating schedules, maintaining documentation, and handling financial and reporting tasks throughout mitigation and rebuild projects.

You will partner with PMs to schedule crews daily, manage job files in PSA, and deliver timely communications to clients, vendors, and insurance partners, ensuring efficient progress even in chaotic