Emergency Response Program Manager

Xcel Energy Services Inc; United States; Hybrid; USD 112,000 - 159,000; Full time

Job summary

Xcel Energy is seeking an Emergency Response Program Manager to govern the emergency-response program across facilities, renewables, and emerging generation technologies. The role partners with Operations Managers to maintain site Emergency Action Plans and strengthen enterprise response capabilities.

It does not replace site command or technical authority. The position requires a bachelor’s degree and ten years of experience in emergency preparedness or incident management, with strong

Qualifications

• Bachelor’s degree in engineering, science, emergency management, or business-related field.
• Ten years of progressive experience in emergency preparedness, electric utility operations, or incident management.
• Strong knowledge of utility operations and ICS/NIMS.
• Certified Emergency Manager (CEM), PMP, or similar advanced credential preferred.

Responsibilities

• Govern fleet emergency-preparedness standards, procedures, records, and annual work plan.
• Coordinate annual EAP reviews, lead all-hazards assessments, and integrate results into plans, training, exercises, and mitigation actions.
• Provide technical leadership to site Emergency Plan stakeholders, lead process improvements, and manage major emergency-planning projects through design and implementation.
• Apply advanced emergency-planning expertise to resolve issues, define methods, and improve program approaches across related assignments.
• Establish preparedness metrics, assess program performance, report risks and lessons learned, and track corrective actions to closure.
• Support emergency-planning needs for acquisitions, new builds, technology changes, and construction-to-operations handoffs.
• Define role-based NIMS/ICS training requirements and maintain completion records.
• Participate in external emergency-planning forums, represent the fleet as a subject matter expert, and support related training.

Skills

Emergency management

ICS/NIMS

Program leadership

Stakeholder management

Education

Bachelor's degree (engineering/science/emergency management/business)

Tools

CEM

PMP

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

The Emergency Response Program Manager governs the emergency response program, including plan lifecycle management, hazard and risk assessments, training, drills, and corrective actions. The role partners with Operations Managers to maintain site Emergency Action Plans for existing facilities and develop plans for renewables and emerging generation technologies. It also works with internal and external stakeholders to strengthen and sustain enterprise response capabilities. This program role does not replace site operational command or the technical authority of Safety, Environmental, Security, or Engineering.

Essential Responsibilities

• Govern fleet emergency-preparedness standards, procedures, records, and annual work plan.
• Coordinate annual EAP reviews, lead all-hazards assessments, and integrate results into plans, training, exercises, and mitigation actions.
• Provide technical leadership to site Emergency Plan stakeholders, lead process improvements, and manage major emergency-planning projects through design and implementation.
• Apply advanced emergency-planning expertise to resolve issues, define methods, and improve program approaches across related assignments.
• Establish preparedness metrics, assess program performance, report risks and lessons learned, and track corrective actions to closure.
• Support emergency-planning needs for acquisitions, new builds, technology changes, and construction-to-operations handoffs.
• Define role-based NIMS/ICS training requirements and maintain completion records.
• Participate in external emergency-planning forums, represent the fleet as a subject matter expert, and support related training.

Minimum Requirements

• Bachelor’s degree in engineering, science, emergency management, or business-related field is required.
• Ten years of progressive experience in emergency preparedness, electric utility operations, or incident management is required.
• Strong knowledge of utility operations andICS/NIMS required.
• Certified Emergency Manager (CEM), PMP, or similar advanced credential preferred.

Preferred Experience & Skills

• Experience developing or governing emergency response programs across multiple sites, asset types, or operating companies.
• Experience supporting emergency response for conventional thermal generation plants, renewable generation, emerging technologies, or new builds.

Our Culture

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe. Our Employee Commitments Work that makes a difference. A team you can count of Opportunities to grow. Rewards that help you thrive. Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Non-Bargaining

The anticipated starting base pay for this position is: $112,200.00 to $159,400.00 per year

Benefits

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/15/26

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If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon‑free electricity by 2050.

Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.