Senior Operations Work Coordinator

Xcel Energy Services Inc; Minneapolis (MN); Hybrid; USD 47,000 - 65,000; Full time

Benefits offered by this job

Medical/Pharmacy Plan

Dental

Vision

401(k) plan

Pension

Paid time off

Job summary

Xcel Energy Services Inc in Minnesota seeks a Standard Operations professional to coordinate daily work plans across multiple crews, prioritizing safety, customer satisfaction, and regulatory compliance.

You will assign crews, manage resources, and ensure timely work while leveraging strong data analysis and Excel skills. The role supports a hybrid work model with onsite presence three days per week, enabling collaboration with frontline teams and supervisors.

Qualifications

• High School diploma or GED.
• Minimum five years' experience in construction, design, maintenance or operations area.
• Demonstrated ability to schedule and manage work activities to meet customer/internal requirements.
• Analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Knowledge of and ability to use a wide range of computer software including Microsoft products, work management, mapping and scheduling tools.

Responsibilities

• Adjust planned schedules daily and assign crews for priority tasks.
• Review incoming work packets and manage the queue with real-time progress.
• Coordinate equipment and materials for work execution.
• Ensure work acceptance and site readiness.
• Identify changes and communicate them to stakeholders.
• Manage rejections and recalibrate schedules to meet start dates.
• Communicate schedule updates to leaders, crews and stakeholders.

Skills

Scheduling

Project coordination

Data analysis

Excel proficiency

Communication skills

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Work management tools

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day.

That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Standard Operations Position. Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Provide work assignments to operations resources, assign equipment, request materials and complete other pre-requisite steps to enable the performance of requested work functions. Responsible for understanding the work detail of a given area and a thorough working knowledge of its assets and processes to establish the optimum crew and resource assignments.

Essential Responsibilities

• Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
• Review approved incoming designed work that falls outside the normal scheduling window, maintain visibility into the real-time "queue" and assign new tasks to manage exception work.
• Review work packet prior to assigning work.
• Coordinate all equipment to complete the work, complete pre-requisites needed "just in time" for work execution, and request all materials needed.
• Ensure the work acceptance process is completed properly and coordinate site checking and job readiness.
• Identify and determine necessary project changes and communicate changes to appropriate personnel.
• Manage work rejections from crews, triage additional work requests, and regularly adjust the schedule to accommodate disruptions in order to maintain promised start dates.
• Communicate schedule updates to front line leaders, crews and/or other stakeholders to eliminate non-productive field time.
• Communicate and work effectively with local supervisors and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization and operational efficiency of all resources.

Minimum Requirements

• High School diploma or GED.
• Minimum five years' experience in construction, design, maintenance or operations area.
• Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Established analytical and problem-solving skills.
• Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling tools.

Preferred Requirements

• Bachelor's degree in Business Administration, Construction Management or related field.
• Utility experience.
• Scheduling/planning experience in utility or construction industry.
• Some overtime and weekends required.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process.

Non-Bargaining

The anticipated starting base pay for this position is: $33.90 to $47.43 per hour

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

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All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users.

At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon‑free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.