Emergency Response Chief

Southeast Restoration; Nashville (TN); On-site; USD 25,000 - 39,000; Part time

Job summary

Southeast Emergency Response in Nashville is seeking a part-time Community Engagement Specialist to cultivate relationships with Fire Departments, EMS agencies and emergency management partners across Middle Tennessee.

You will represent the company at meetings and events, document interactions in the CRM, and help facilitate referrals while building a strong local presence and credibility within the Nashville emergency services community.

Qualifications

• High School Diploma or GED required.
• Preference for candidates with existing relationships and credibility in the Nashville-area fire service community.
• Experience with CRM systems and data tracking preferred.

Responsibilities

• Leverage relationships with local Fire Departments, EMS agencies, and emergency management organizations to enhance visibility.
• Represent Southeast Emergency Response at meetings, conferences, and community events.
• Develop and maintain relationships with referral partners; document interactions in CRM and ensure follow-up.
• Identify opportunities to strengthen collaboration and support growth initiatives in Southeast Emergency Response.

Skills

CRM systems

Relationship management

Communication skills

Interpersonal skills

Independent work

Education

High School Diploma or GED

Tools

CRM software

Job description

Employment Type

Part-Time (Up to 25 Hours Per Week)

Your Impact: Key Responsibilities

Leverage existing relationships and establish new connections with local Fire Departments, EMS agencies, emergency management organizations, and community partners throughout the Nashville area. Serve as a trusted representative of Southeast Emergency Response and help strengthen our visibility and engagement within the emergency services community.

2. Community Engagement & Representation

Represent Southeast Emergency Response at fire service meetings, conferences, training events, association gatherings, community functions, sponsorship activities, and other industry-related events. Build meaningful relationships with fire service leaders and maintain an active presence within the local emergency response community.

3. Partnership Stewardship

Develop and maintain strong ongoing relationships with existing referral partners and community stakeholders. Utilize our Customer Relationship Management (CRM) system to document interactions, track relationship activity, and ensure consistent follow-up and engagement. Maintain accurate contact information and detailed records of community outreach efforts.

4. Strategic Referral Development

Identify opportunities to strengthen collaboration with Fire Departments, EMS agencies, and related organizations. Serve as a resource and point of contact for emergency service partners while helping facilitate referrals and supporting Southeast Emergency Response growth initiatives.

Qualifications

Education

High School Diploma or GED required.

Professional Experience

Strong preference for candidates with existing relationships and credibility within the Nashville-area fire service community.

• Current or former Officer, Chief, Fire Marshal, Inspector, Instructor, or EMS professional.
• Active participation in local Fire Department, EMS, or emergency management organizations.
• Experience working closely with Fire Departments, emergency responders, or public safety agencies.
• Established professional network within Middle Tennessee emergency services.

Other Relevant Skills

• Experience with CRM systems, relationship management, or data tracking preferred.
• Exceptional professionalism and relationship-building skills.
• Strong communication and interpersonal abilities.
• Ability to engage effectively with Fire Chiefs, command staff, and community leaders.
• Self-motivated and comfortable working independently in a part-time capacity.
• Strong local knowledge of the Nashville and Middle Tennessee fire service community.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.