Emergency Police Dispatcher - Fast-Paced Critical Calls

Regional 911 Intake Solutions; Hammond (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Hammond, IL is seeking Police Dispatchers to support law enforcement operations by receiving calls and maintaining reliable communication with officers. The role may involve night and weekend shifts, with duties spanning call taking, radio dispatch, and records-system tasks.

Dispatchers help officers understand incidents, document locations and hazards, and coordinate with agencies.

Qualifications

• High school diploma or equivalent is commonly required.
• Ability to type accurately and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Hammond, IL is seeking Police Dispatchers to support law enforcement operations by receiving calls and maintaining reliable communication with officers. The role may involve night and weekend shifts, with duties spanning call taking, radio dispatch, and records-system tasks.

Dispatchers help officers understand incidents, document locations and hazards, and coordinate with agencies.