Emergency Police Dispatcher: Fast-Paced Communications

Regional 911 Intake Solutions; Mount Union (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks police dispatchers in Mount Union, IA, to handle emergency and routine calls, document locations and details, and coordinate with officers and agencies. The role supports continuous operations, including nights and weekends, with training provided for entry-level applicants.

The position requires a high school diploma or equivalent, strong typing, clear radio communication, and the ability to learn local geography.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and non-emergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Spoken comprehension

Clear radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks police dispatchers in Mount Union, IA, to handle emergency and routine calls, document locations and details, and coordinate with officers and agencies. The role supports continuous operations, including nights and weekends, with training provided for entry-level applicants.

The position requires a high school diploma or equivalent, strong typing, clear radio communication, and the ability to learn local geography.