Emergency Police Dispatcher

Regional 911 Intake Solutions; Kingston Township (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Kingston, IL seeks Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency requests, document locations, and assign calls to officers according to priority. Strong typing and radio communication skills, plus knowledge of local geography and records systems, are essential.

This role may require night/weekend shifts and overtime based on staffing and operational needs. Training and certification paths vary by agency.

Qualifications

• High school diploma or GED is required.
• Accurate typing and clear radio communication essential.
• Ability to understand spoken information and document incidents clearly.
• Access to criminal justice information systems may require extra screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing speed

Radio communication

Geography knowledge

Education

High school diploma or GED

Tools

Records management system

Job description

Regional 911 Intake Solutions in Kingston, IL seeks Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency requests, document locations, and assign calls to officers according to priority. Strong typing and radio communication skills, plus knowledge of local geography and records systems, are essential.

This role may require night/weekend shifts and overtime based on staffing and operational needs. Training and certification paths vary by agency.