Emergency Patient Access Specialist

Tyvan LLC; Little Rock (AR); On-site; USD 25,000 - 30,000; Part time

Job summary

Tyvan LLC in Little Rock, AR is seeking a Patient Access Representative (PRN) to support fast, accurate patient check-in and check-out within the Emergency Center. The role emphasizes clear communication, confidentiality, and efficient handling of demographic, billing, and scheduling activities.

Candidates should have strong organizational skills, experience with EMR systems, and a commitment to patient safety and quality care.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in a Patient Services Representative (PSR) role within a Hospital, ER, or Clinic.
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred.

Responsibilities

• Greet patients and guests with a cheerful demeanor.
• Determine necessary services and direct patients accordingly.
• Collect demographic information and ensure proper signatures for billing accuracy.
• Maintain logs of patient information and manage phone inquiries professionally.
• Manage office supplies and maintain a clean and welcoming environment.
• Collect payments via cash, checks, and credit card for co-pays and account balances.
• Maintain an accurate financial ledger and perform daily reconciliation of patient accounts.
• Assist in maintaining theoverall cleanliness of the facility, including patient areas and restrooms.
• Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center’s core values.
• Attend monthly staff meetings and engage in performance improvement activities.
• Assist management with additional tasks or projects as assigned.
• Support patient care areas by ensuring appropriate supplies are stocked.
• Assist with patient restraint procedures and documentation as needed.
• Attend scheduled meetings as required.

Skills

Communication

Organizational skills

Patient confidentiality

Patient safety

Customer service

EMR proficiency

Education

High School Diploma or equivalent

Tools

EMR (Electronic Medical Records)

Job description

Tyvan LLC in Little Rock, AR is seeking a Patient Access Representative (PRN) to support fast, accurate patient check-in and check-out within the Emergency Center. The role emphasizes clear communication, confidentiality, and efficient handling of demographic, billing, and scheduling activities.

Candidates should have strong organizational skills, experience with EMR systems, and a commitment to patient safety and quality care.