Emergency Mitigation Technician - On-Site Restoration Pro

Fortify Companies; Portsmouth (NH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision coverage

401(k) with company match

PTO and paid holidays

Company vehicle

Technology stipend

Branded merch swag $300

Training and certification support

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Mitigation Technician in Portsmouth, NH. You will respond to emergencies, stabilize properties, and provide compassionate service during stressful times.

Join a PE-backed, growth-focused team offering training, certification support, a company vehicle, and a technology stipend to help you deliver rapid, reliable recovery for clients and communities.

Qualifications

• Willingness to obtain IICRC certification.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication and customer service mindset.
• Must have a valid driving record.
• Reliable attendance and punctuality.
• Ability to navigate Teams and onsite documentation on smartphone.
• Team‑oriented mindset with a positive attitude.

Responsibilities

• Respond to emergency mitigation calls and assess damage from fire, water, mold, and weather events.
• Perform water extraction, structural drying, and mitigation per IICRC standards.
• Remove and dispose of damaged building materials safely.
• Decontaminate, clean, and deodorize affected spaces.
• Collaborate with Contents Division to pack and store salvageable items.
• Document progress with photos and notes using PSA and other software.
• Communicate clearly with clients with empathy and respect.
• Maintain a clean, organized, and safe job site.
• Set up, operate, clean, and store tools/equipment.
• Follow warehouse and vehicle protocols and log consumables.
• Work with project managers and crew chiefs.

Skills

IICRC certification willingness

Hands & power tools

Lifting 50 lbs

Communication skills

Customer service mindset

Driving record

Attendance & punctuality

MS Teams & field documentation

Team-oriented mindset

Tools

PSA

Encircle

Docusketch

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Mitigation Technician in Portsmouth, NH. You will respond to emergencies, stabilize properties, and provide compassionate service during stressful times.

Join a PE-backed, growth-focused team offering training, certification support, a company vehicle, and a technology stipend to help you deliver rapid, reliable recovery for clients and communities.