Emergency Medicine Scheduler & Support Specialist

Nevada System of Higher Education; Evanston (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Career Pathways for growth

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

Endeavor Health's Emergency Medicine Department seeks a Scheduler and Support Assistant to manage clinical schedules and provide administrative support to the EM physician practice. This role serves as a vital contact for physicians, patients, and staff while ensuring smooth operations of department tasks.

You will create schedules for 60+ ED physicians using EZCall, track yearly CME and compliance requirements, support risk management, and assist with various department projects and

Qualifications

• High school diploma or equivalent work experience required.
• Minimum of 1 year of relevant work experience; medical office experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Answer phones, serving as the first point of contact for physicians, patients, and others.
• Transcribe and send certified letters to patients regarding lab results, medication changes, and follow-up instructions.
• Create and maintain clinical schedules for 60+ ED physicians, in online scheduler-EZCall.
• Track annual mandatory and compliance requirements for ED physicians, including Pediatric CME, Trauma CME, Flu Program, Risk Management Annual Learning Module, OB Hemorrhage & Hypertension, OPPE, SRE, Communication Course, Fit Testing, Stroke Training.
• Follow up on CME/certification requirements and staff CME reimbursements.
• Automate and maintain personnel files.
• Administrative support, such as compiling miscellaneous ED reports as assigned, coordinating meetings, ordering office supplies, managing mail and fax correspondences, preparing and submitting bi-weeky overtime hours, tracking physician vacation hours, tracking staff reimbursements and office maintenance tickets.
• Coordinate with the Legal Department on risk management matters.
• Work closely with the Division Head, Physician Leads, physicians, staff, and medical education programs (residents, medical students, PA students, and fellows).
• Provide support to RN/APP staff.

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

Endeavor Health's Emergency Medicine Department seeks a Scheduler and Support Assistant to manage clinical schedules and provide administrative support to the EM physician practice. This role serves as a vital contact for physicians, patients, and staff while ensuring smooth operations of department tasks.

You will create schedules for 60+ ED physicians using EZCall, track yearly CME and compliance requirements, support risk management, and assist with various department projects and