Navigating Care Scheduler

Insight Global; The Colony (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Insight Global is seeking a Patient Scheduler to coordinate and schedule appointments across two facilities. You will manage patient records in the EMR, support providers, and ensure timely communication with patients.

The role requires excellent communication, strong organization, and the ability to handle high-volume scheduling. Travel between two clinics is required; experience with Athena EMR is a plus.

Qualifications

• Minimum of a year of Experience scheduling for physicians with multiple locations.
• Proficiency in using electronic medical record (EMR) systems and scheduling software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Customer service-oriented with a compassionate and patient-focused approach.

Responsibilities

• Coordinate and schedule appointments across two facilities.
• Review and update patient information in the EMR system and report scheduling metrics.

Skills

EMR scheduling

Physician scheduling

High call volume

Athena EMR

Communication

Organizational skills

Education

Healthcare administration cert

Tools

Athena EMR

Job description

Job Description

The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• Minimum of a year of Experience scheduling for physicians with multiple locations

  - Proficiency in using electronic medical record (EMR) systems and scheduling software.

  - Strong organizational and time management skills.

  - Excellent verbal and written communication skills.

  - Customer service-oriented with a compassionate and patient-focused approach.

• High Call Volume Experience (at highest around 70-100 tickets a day - handling appointments for 2 clinics) - Athena EMR System Experience

  - Scheduling for an Imaging Center or Surgery Center

• Additional education or certification in healthcare administration is a plus.