Emergency Medical Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Lilly (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Lilly, GA is seeking Emergency Medical Dispatchers to manage urgent medical calls, confirm locations, and coordinate ambulance resources. This role involves following approved medical dispatch protocols and communicating critical scene information to responders.

Ideal candidates typically hold a high school diploma or equivalent, with EMS certifications such as CPR/EMD; additional EMT/paramedic credentials may be required depending on the vacancy.

Qualifications

• High school diploma or equivalent required.
• EMD certification preferred or required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

CPR certification

EMT or paramedic credentials (not universal)

Job description

County Emergency Communications in Lilly, GA is seeking Emergency Medical Dispatchers to manage urgent medical calls, confirm locations, and coordinate ambulance resources. This role involves following approved medical dispatch protocols and communicating critical scene information to responders.

Ideal candidates typically hold a high school diploma or equivalent, with EMS certifications such as CPR/EMD; additional EMT/paramedic credentials may be required depending on the vacancy.