Emergency Medical Dispatcher — Critical Care Call Center

911 Emergency Communications; Morganton (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Morganton, GA is seeking dedicated Emergency Medical Dispatchers to support urgent medical responses from a centralized console. You will receive calls, confirm locations and details, determine priorities, provide protocol-based instructions, dispatch ambulance resources, and document activities while adhering to medical oversight standards.

A high school diploma is commonly required; CPR certification may be required; sponsorship for training is possible;

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universally required.
• Sponsored training may be available by the employer.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Morganton, GA is seeking dedicated Emergency Medical Dispatchers to support urgent medical responses from a centralized console. You will receive calls, confirm locations and details, determine priorities, provide protocol-based instructions, dispatch ambulance resources, and document activities while adhering to medical oversight standards.

A high school diploma is commonly required; CPR certification may be required; sponsorship for training is possible;