Emergency Medical Dispatcher - Urgent Care Communicator

911 Emergency Communications; Sherman (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Sherman, MS, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses following approved protocols.

The role emphasizes protocol-based guidance, patient information relay, and participation in quality-review activities. Certification requirements may apply, with shift work and overtime common in this field.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification or sponsorship may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Sherman, MS, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses following approved protocols.

The role emphasizes protocol-based guidance, patient information relay, and participation in quality-review activities. Certification requirements may apply, with shift work and overtime common in this field.