Emergency Medical Dispatcher: Urgent Calls & Dispatch

911 Emergency Communications; Annandale (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Annandale, VA is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid responses. The role involves confirming locations, gathering critical details, and guiding responders under approved protocols.

Qualified candidates typically hold a high school diploma with dispatcher certification and CPR training. Training may be sponsored; overtime and shift requirements may apply depending on the agency.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification and additional coursework may be required; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Annandale, VA is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid responses. The role involves confirming locations, gathering critical details, and guiding responders under approved protocols.

Qualified candidates typically hold a high school diploma with dispatcher certification and CPR training. Training may be sponsored; overtime and shift requirements may apply depending on the agency.