Emergency Medical Dispatcher: Save Lives & Dispatch Rapidly

911 Emergency Communications; Annandale-on-Hudson (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Annandale On Hudson, NY seeks an EMS dispatcher to handle medical emergencies, gather location details, and relay critical info to responders. You will work at a console, manage multiple data streams, and follow protocols to ensure timely dispatch.

Candidates should have a high school diploma and CPR/EMD certifications; some agencies sponsor training. Overtime, night/weekend shifts, and continuous coverage are common in this role.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required or sponsored by the agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition to assess severity.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

Emergency Medical Dispatcher

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Annandale On Hudson, NY seeks an EMS dispatcher to handle medical emergencies, gather location details, and relay critical info to responders. You will work at a console, manage multiple data streams, and follow protocols to ensure timely dispatch.

Candidates should have a high school diploma and CPR/EMD certifications; some agencies sponsor training. Overtime, night/weekend shifts, and continuous coverage are common in this role.