Emergency Medical Dispatcher — Urgent Call Center Pro

911 Emergency Communications; Parthenon (AR); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Parthenon, AR seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, and coordinate EMS response using approved protocols.

Responsibilities include determining priorities, providing instructions, and relaying critical data to responders. A high school diploma is commonly required; CPR and dispatcher certifications may be needed depending on the vacancy. Training or sponsorship may be offered.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Parthenon, AR seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, and coordinate EMS response using approved protocols.

Responsibilities include determining priorities, providing instructions, and relaying critical data to responders. A high school diploma is commonly required; CPR and dispatcher certifications may be needed depending on the vacancy. Training or sponsorship may be offered.