Emergency Medical Dispatcher - 24/7 Critical Call Center Operator

County Emergency Communications; Peel (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Peel, AR seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and establish priorities using approved protocols. This role may require overnight shifts, weekends, holidays, and overtime as needed.

Candidates should have a high school diploma and CPR certification; EMT or paramedic credentials are not always required. Training opportunities and sponsored programs may be available; join a team focused on patient safety and

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

CPR certification

Emergency Medical Dispatcher certification (may be required)

Job description

County Emergency Communications in Peel, AR seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and establish priorities using approved protocols. This role may require overnight shifts, weekends, holidays, and overtime as needed.

Candidates should have a high school diploma and CPR certification; EMT or paramedic credentials are not always required. Training opportunities and sponsored programs may be available; join a team focused on patient safety and