Emergency Medical Dispatcher/UKHC

U K Healthcare Ltd; Lexington (KY); On-site; USD 27,000 - 38,000; Full time

Job summary

The University of Kentucky Emergency Services is seeking an Emergency Medical Dispatcher to support UKHC. The dispatcher will manage 911 and non-emergency calls, dispatch ambulances, schedule transports and assist in helicopter landing coordination at the medical center.

Strong communication and computer skills are required. Preferred candidates have 1+ year dispatch experience in public safety and related healthcare settings; APCO certification within a year of hire is expected.

Qualifications

• Educational requirement is a high school diploma (HS).
• At least 1 year of related experience preferred.
• Two years of related experience and dispatch/fire-EMS background strongly preferred.

Responsibilities

• Manage and direct emergency and non-emergency calls.
• Dispatch UK ambulances and schedule transports.
• Assist in air traffic control for helicopters landing at the medical center.
• Handle call intake for EMS units and relay information to hospital staff.

Skills

Medical terminology

Computer skills

Education

High school diploma

Job description

Posting Details

Job Title Emergency Medical Dispatcher/UKHC

Requisition Number RE54829

Working Title Emergency Medical Dispatcher

Department Name H3100:Emergency Services

Work Location Lexington, KY

Grade Level 07

Salary Range $19.50-27.31/hour

Type of Position Staff

Position Time Status Full-Time

Required Education HS

Required Related Experience 1 yr

Required License/Registration/Certification Emergency Medical Technician ( EMT ); plus dispatching certification from The Association of Public-Safety Communications Officials ( APCO ) International within a year of hire

Physical Requirements This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to 50 pounds; standing or walking with objects weighing up to 25 pounds.

Shift Must be able to work three 12-hour shifts per week, 1745 – 0615; will also be required to work some weekends and holidays.

Job Summary The emergency medical dispatcher will serve within UK emergency services’ dispatch. The dispatcher will be responsible for managing and directing emergency and non-emergency calls, dispatching UK ambulances, scheduling ambulance transports, and assisting in air traffic control for helicopters landing at the UK medical center. They will also be responsible for call intake for all incoming EMS units and relay pertinent information to the appropriate party within the hospital.

Skills / Knowledge / Abilities Basic medical terminology and computer skills.

Does this position have supervisory responsibilities? No

Preferred Education/Experience Two years of related experience highly preferred; experience in air traffic control operations and within a large healthcare organization preferred; at least 1 year of Public Safety/911 dispatch experience and/or dispatch certification preferred

Deadline to Apply 10/26/2026

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.