Emergency Medical Dispatcher/UKHC

University of Kentucky; Lexington (KY); On-site; USD 40,000 - 56,000; Full time

Job summary

University of Kentucky is seeking an Emergency Medical Dispatcher to operate within the university's emergency services dispatch. The role involves handling 911 and non-emergency calls, dispatching ambulances, scheduling transports, and assisting with helicopter landings at the medical center.

It also covers call intake and information relay to hospital teams. Required EMT certification with additional APCO dispatch certification within a year of hire; strong computer and medical terminology

Qualifications

• Basic medical terminology and computer skills.

Responsibilities

• Manage and direct emergency and non-emergency calls.
• Dispatch UK ambulances and schedule transports.
• Assist in air traffic control for helicopters landing at the medical center.
• Handle call intake for EMS units and relay information to hospital staff.

Skills

Basic medical terminology

Computer skills

Job description

Required License/Registration/Certification

Emergency Medical Technician ( EMT ); plus dispatching certification from The Association of Public-Safety Communications Officials ( APCO ) International within a year of hire

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to 50 pounds; standing or walking with objects weighing up to 25 pounds.

Shift

Must be able to work three, 12-hour shifts per week; will also be required to work some weekend and holidays.

Job Summary

The emergency medical dispatcher will serve within UK emergency services’ dispatch. The dispatcher will be responsible for managing and directing emergency and non-emergency calls, dispatching UK ambulances, scheduling ambulance transports, and assisting in air traffic control for helicopters landing at the UK medical center. They will also be responsible for call intake for all incoming EMS units and relaying pertinent information to the appropriate party within the hospital.

Skills / Knowledge / Abilities

Basic medical terminology and computer skills.

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Two years of related experience highly preferred; experience in air traffic control operations and within a large healthcare organization preferred; at least 1 year of Public Safety/911 dispatch experience and/or dispatch certification preferred.

Deadline to Apply

Deadline to Apply 10/26/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a current Kentucky EMT (Emergency Medical Technician) certification?
  • Yes
  • No
• * This position requires you to obtain a dispatching certification from The Association of Public-Safety Communications Officials (APCO) International within a year of hire. Are you aware of this requirement?
  • Yes
  • No