Emergency Medical Dispatcher — Real-Time Life-Saving Ops

Emergency Telecommunicator Services; New Ellenton (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Ellenton is seeking a qualified Emergency Medical Dispatcher to handle urgent medical calls, extract critical information, and coordinate ambulance resources in a high-stakes environment.

The role involves following approved dispatch protocols, providing essential instructions, and maintaining accurate records while supporting responders. Training and certifications may be required depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Ellenton is seeking a qualified Emergency Medical Dispatcher to handle urgent medical calls, extract critical information, and coordinate ambulance resources in a high-stakes environment.

The role involves following approved dispatch protocols, providing essential instructions, and maintaining accurate records while supporting responders. Training and certifications may be required depending on the vacancy.