Emergency Medical Dispatcher: Rapid Response Coordinator

911 Emergency Communications; Sacramento (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish priorities, and coordinate EMS resources in Alta, CA.

Shift work may include overnight, weekends, holidays, and overtime as needed. Required qualifications vary by vacancy but commonly include a high school diploma, CPR, and potential sponsorship for training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient's condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish priorities, and coordinate EMS resources in Alta, CA.

Shift work may include overnight, weekends, holidays, and overtime as needed. Required qualifications vary by vacancy but commonly include a high school diploma, CPR, and potential sponsorship for training.