Emergency Medical Dispatcher — Rapid Response Coordinator

Emergency Telecommunicator Services; Joaquin (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Joaquin, TX is seeking Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources. You will work at a console, using approved protocols to guide responders to the scene.

Responsibilities include receiving calls, confirming location and callback details, asking essential questions, and providing protocol-based instructions until responders arrive.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Joaquin, TX is seeking Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources. You will work at a console, using approved protocols to guide responders to the scene.

Responsibilities include receiving calls, confirming location and callback details, asking essential questions, and providing protocol-based instructions until responders arrive.