Emergency Medical Dispatcher: Rapid Response & Coordination

County Emergency Communications; Clarence (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Clarence, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities using an agency-approved system.

The role may require overnight shifts, weekends, holidays, and rotating schedules with overtime. Certification requirements vary by vacancy, but CPR and Emergency Medical Dispatcher credentials are often needed or sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EM Dispatcher certification or sponsored training may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Prioritization

Protocol adherence

Education

High school diploma or equivalent

Tools

Emergency dispatch software

Job description

County Emergency Communications in Clarence, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities using an agency-approved system.

The role may require overnight shifts, weekends, holidays, and rotating schedules with overtime. Certification requirements vary by vacancy, but CPR and Emergency Medical Dispatcher credentials are often needed or sponsored.