Emergency Medical Dispatcher: Fast-Paced 24/7 Communications

County Emergency Communications; Clarkton (MO); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Clarkton, MO seeks an Emergency Medical Dispatcher to handle urgent calls, verify location, collect details, and assign priorities using an approved dispatch system.

You will coordinate ambulance resources, provide protocol-based guidance, and support responders with accurate information while upholding privacy and quality standards. A high school diploma and CPR certification are commonly required, with sponsored training possible.

Qualifications

• High school diploma or equivalent required. Employers may sponsor training.
• CPR certification and related coursework may be required.
• EMD certification or eligibility for training is commonly expected.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Attention to detail

Calm under pressure

Teamwork

Education

High school diploma / GED

EMD certification or eligible for sponsored training

CPR certification

Tools

EMS dispatch software

Job description

County Emergency Communications in Clarkton, MO seeks an Emergency Medical Dispatcher to handle urgent calls, verify location, collect details, and assign priorities using an approved dispatch system.

You will coordinate ambulance resources, provide protocol-based guidance, and support responders with accurate information while upholding privacy and quality standards. A high school diploma and CPR certification are commonly required, with sponsored training possible.