Emergency Medical Dispatcher: Urgent Care Coordination

County Emergency Communications; North Highlands (CA); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

County Emergency Communications in North Highlands, California, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact information, and determine response priorities using approved dispatch protocols. You may provide pre-arrival instructions and coordinate ambulance resources as part of the assignment.

The role requires a high school diploma or equivalent, with possible CPR certification and additional coursework.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Description du poste

County Emergency Communications in North Highlands, California, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact information, and determine response priorities using approved dispatch protocols. You may provide pre-arrival instructions and coordinate ambulance resources as part of the assignment.

The role requires a high school diploma or equivalent, with possible CPR certification and additional coursework.