Emergency Medical Dispatcher - High-Impact 24/7 Ops

911 Emergency Communications; Rosedale (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Rosedale, LA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and prioritize responses. You will coordinate ambulance resources and provide protocol-based guidance while documenting interactions and contributing to quality reviews.

Requirements include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency dispatch protocols

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Tools

Emergency dispatch system

Job description

911 Emergency Communications in Rosedale, LA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and prioritize responses. You will coordinate ambulance resources and provide protocol-based guidance while documenting interactions and contributing to quality reviews.

Requirements include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.