Emergency Medical Dispatcher — 24/7 EMS Communications

911 Emergency Communications; Crab Orchard (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Crab Orchard, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and coordinate ambulance resources. The role involves confirming locations, instructions, and responder readiness, with essential adherence to dispatch protocols.

Applicants should have a high school diploma or equivalent, and CPR certification may be required. Training or certification requirements may vary by agency, and overtime or night shifts are

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Data Entry

Education

High School diploma or equivalent

Job description

911 Emergency Communications in Crab Orchard, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and coordinate ambulance resources. The role involves confirming locations, instructions, and responder readiness, with essential adherence to dispatch protocols.

Applicants should have a high school diploma or equivalent, and CPR certification may be required. Training or certification requirements may vary by agency, and overtime or night shifts are