Emergency Medical Dispatcher - Life-Saving Console Operator

911 Emergency Communications; Grand Ridge (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Grand Ridge, IL is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and implement priority dispatch according to approved protocols. You may provide pre-arrival instructions and coordinate EMS resources as part of a multi-shift team.

Candidates typically need a high school diploma or equivalent; CPR certification and related coursework may be required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Grand Ridge, IL is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and implement priority dispatch according to approved protocols. You may provide pre-arrival instructions and coordinate EMS resources as part of a multi-shift team.

Candidates typically need a high school diploma or equivalent; CPR certification and related coursework may be required.