Emergency Medical Dispatcher - Life-Saving Call Center Role

County Emergency Communications; St. Johnsbury (VT); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Zusammenfassung

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls from a central console in East Saint Johnsbury, VT. Dispatchers gather patient and incident details, prioritize responses, and support coordination of emergency resources in accordance with approved protocols.

Beneath this role, employees may provide pre-arrival guidance and must maintain required medical dispatch credentials, CPR certification, and ongoing training as directed by the hiring

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Ausbildung

High school diploma or recognized equivalent

Jobbeschreibung

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls from a central console in East Saint Johnsbury, VT. Dispatchers gather patient and incident details, prioritize responses, and support coordination of emergency resources in accordance with approved protocols.

Beneath this role, employees may provide pre-arrival guidance and must maintain required medical dispatch credentials, CPR certification, and ongoing training as directed by the hiring