Emergency Medical Dispatcher — Save Lives in Real-Time

County Emergency Communications; West Windsor (VT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Vermont seeks Emergency Medical Dispatchers to handle urgent medical calls, gather details, assign response priorities, and coordinate resources. The job emphasizes following approved protocols and providing pre-arrival instructions.

Responsibilities include confirming locations, extracting critical information, and coordinating with responders while maintaining accurate documentation and quality reviews.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Effective communication

Multitasking

Education

High school diploma or equivalent

Tools

CPR certification

Job description

County Emergency Communications in Vermont seeks Emergency Medical Dispatchers to handle urgent medical calls, gather details, assign response priorities, and coordinate resources. The job emphasizes following approved protocols and providing pre-arrival instructions.

Responsibilities include confirming locations, extracting critical information, and coordinating with responders while maintaining accurate documentation and quality reviews.