Emergency Medical Dispatcher: Life-Saving Call Center

County Emergency Communications; Green Bay (VA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Green Bay, VA is seeking Emergency Medical Dispatchers to join our 24/7 operations. You will receive calls, gather patient details, establish priorities, and help coordinate ambulance resources.

Responsibilities include asking approved questions, confirming location and contact details, and dispatching according to protocols. The role may require overnight shifts and overtime.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT/paramedic credentials not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification may be required

EMT or paramedic credentials not universal

Job description

County Emergency Communications in Green Bay, VA is seeking Emergency Medical Dispatchers to join our 24/7 operations. You will receive calls, gather patient details, establish priorities, and help coordinate ambulance resources.

Responsibilities include asking approved questions, confirming location and contact details, and dispatching according to protocols. The role may require overnight shifts and overtime.