Emergency Medical Dispatcher — Life-Saving 911 Communications

County Emergency Communications; Old Saybrook (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Old Saybrook, CT seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather incident details, establish priorities, and support coordination of EMS resources.

This role may require EMS dispatcher certification and CPR training. The job involves continuous operations, possible overnight shifts, weekends, and overtime, with opportunities for professional development and benefits.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Old Saybrook, CT seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather incident details, establish priorities, and support coordination of EMS resources.

This role may require EMS dispatcher certification and CPR training. The job involves continuous operations, possible overnight shifts, weekends, and overtime, with opportunities for professional development and benefits.